DHL Service Connection in eTrack

Navigate in eTrack: Profile > Connected Services > Connect a new service > Shipping labels > Connect a courier > DHL

Follow the standard configuration steps:

Enter the Username, Password, and Subscription Key provided by DHL.

Click Test connection to verify connectivity with the DHL API.

After successful authentication, configure:

• Pick-up location
• Price table (if applicable)
• Printer template
• Sender client ID (if generating return AWBs)
• Default service
• Service name – e.g., DHL
• Enable service – ON

Click Save.

Status Messages:

• Connection successful – connection active

Connection denied – verify credentials and API user activation