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Packeta (Packetery) Connection and Usage in eTrack

Advanced guide for Packeta in eTrack: Understand how to create multiple connectors for HD and Lockers, use JSON filters for maps, and map external carriers like Sameday or Fan Courier.

V
Vlad · 2 min read

1. General Information

Packeta is also known as:Coletaria, Csomagkuldo, Zasilkovna, Zasielkovna, Packeta DE, Packeta PL.

Packeta is a courier aggregator. In eTrack, each combination of:

  • External courier
  • Service type (Home Delivery / Locker Delivery)

requires a separate connector.

2. Configuring the Packeta Service in eTrack

Navigate to:eTrack > Profile > Connected Services > Connect a new service > Shipping labels > Connect a courier > Packetery

Credentials

Packeta credentials are available in the Packeta platform:client.packeta.com > Support > API credentials (top-right corner)

Complete:

  • API Key
  • API Password

Mandatory Settings

  • Sender – select from Packeta: Packeta > Senders > Indication
  • Service name – name from the External carriers list
  • Shipping label type – Courier label or Packetery label

Click:

  • Test connection – you must receive “Successful connection”
  • Save

Important Rules for Packeta Connectors

Create one Packeta connector for each external courier and each service type.

Even for the same courier, Home Delivery and Locker Delivery require separate connectors.

Examples:

  • RO Sameday HD (Home Delivery)
  • RO Sameday Box (Locker Delivery)
  • RO Fan Courier HD
  • RO Fan Box

When generating AWBs, select the exact connector based on courier and delivery type.

3. Matching Service Name with External Carrier

For individual AWB generation:

Create an individual AWB (not BULK).In the Recipient step, identify the value in the External carrier field.Save that exact value in the connector’s Service name field.

Example:

  • External carrier: RO Cargus HD
  • Service name in connector: RO Cargus HD

4. Packeta Configuration Summary

If you have:

  • 3 couriers
  • Each offering Home Delivery and Locker Delivery

You will have 6 Packeta connectors in eTrack.

The number of connectors depends on:

  • Number of external couriers used
  • Number of Senders
  • Number of activated service types

5. Locker Map and Locker Delivery (Collect Points)

For installing the Packeta locker map, follow the standard guide:https://xconnector.freshdesk.com/support/solutions/articles/103000015872-collect-points-lockers

6. Selective Courier Display on the Map

By default, the Packeta map displays all lockers for all activated couriers.

To display only specific lockers, apply a filter:

Navigate to:eTrack > Profile > Connected services > [Packeta connector] > Collect points > Filter rules

Add the following code and replace xxxxx with the internal Packeta courier ID:

{

 "logic": "AND",

 "rules": [

   { "field": "carrierId", "op": "IN", "value": ["xxxxx"] }

 ]

}

⚠ Important:

Only straight quotation marks " are accepted.Do not use typographic quotation marks: ”

Example:

If you want to display only Sameday lockers:

  • RO Sameday Box → Packeta ID: 7455

Result:Only Sameday lockers will appear on the map.

Repeat the process for each courier you want displayed.

7. Generating Packeta Transport Documents

7.1 Individual Generation

Click Create shipmentIn the Courier step – select the Packeta connectorIn the Recipient step – select the External carrier

7.2 BULK Generation

Select multiple orders assigned to the same connector (e.g., RO Sameday Box).Click Create documentsIn the Courier step – select the Packeta connector(External carrier will be selected automatically.)