Sameday Connection and Usage in eTrack

1. Verifying Access

Before connecting in eTrack, verify credentials by logging into the Sameday platform.

Confirm with your Sameday contact that the user is API-enabled.

If authentication is successful, the same credentials can be used in eTrack.

2. Configuring the Sameday Service in eTrack

Navigate to:eTrack > Profile > Connected Services > Connect a new service > Shipping labels > Sameday

Step 1: Enter Credentials

• Username – same as used in the Sameday platform
• Password – associated password

Step 2: Test Connection

Click Test connection.

If authentication succeeds, additional fields will populate automatically.

Step 3: Configure Service Settings

• Pick-up location – parcel collection address
• Printer template – transport document format
• Service name – e.g., Sameday
• Country – shipping country according to contract
• Enable service – ON

Step 4: Save

Click Save.

3. Connection Status Messages

• Connection successful – service connected to the Sameday API
• Connection denied – incorrect credentials or inactive API user

Error Recommendations:

• Confirm API activation with your Sameday representative
• Re-enter credentials carefully (no extra spaces)
• Save settings again

4. eTrack-Specific Settings

Service Name

Recommended to match the service name configured in Shopify to enable automatic courier selection during AWB generation.

Service Status

• ON – Sameday AWBs can be generated
• OFF – service will not appear in the document generation window

5. Sameday Fixed Pick-up Points – EasyBox

For integration of the Sameday EasyBox map widget on your website, follow the dedicated eTrack documentation.

6. Generating Transport Documents

For individual AWB generation, follow the standard workflow.

For BULK AWB generation, use the dedicated multiple-generation flow.